1/11/2024 0 Comments Hotel joxi san juan del surFirst he wanted to move another guy who wasn't there to another room (just because the guy wasn't there and couldn't say something). The guy there cannot understand what's going on for 30mins. We go to reception to figure out the problem. In the evening, at 9PM new people arrive to the room and we realize we are 5 ppl in a room of 4. We ended up finding another surf school in town who took us later that day, but nobody compensates us for the wasted morning. He told us to just go to the beach (on our own cost of course…) and try to buy a lesson from there - on the beach it is always more expensive…By this time we were pretty upset as they wasted our time. We waited half an hour when the teacher came (who is also a receptionist apparently) and informed us that he won’t do any lessons today and they have nobody else available. Anyway, next morning we show up at 9AM and the staff still has no information on the surf lesson and tell us to just sit down and wait for the teacher. Two different times, so we were pretty confused. We found it very weird, so we asked the same question from a different staff member who confirmed that booking is not possible, but we need to show up at 9AM. The staff was very uninterested and told us that we cannot book in advance and we should just show up the next morning at 8AM. We wanted to have surf lessons through Casa Oro, so we went by the day before to ask if they can book us in. I barely leave bad reviews, but I feel like this time I can’t let it slide.
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